Volunteer Opportunities at Mercy Health Saint Mary's
Comprehensive Breast Center (Daytime)
Providing a welcoming and resourceful presence as the first contact for patients, families, friends and visitors within Mercy Health Comprehensive Breast Center. Requires outstanding communication with staff and patients. For information on the Survivor Partner Program please click here.
Emergency Department (Daytime/Evening)
Volunteers offer support with patient escort, run errands, stock supplies, and perform duties as assigned by the ED staff. Volunteers are not permitted to provide medical treatment.
Flower & Patient Mail Delivery (Monday–Friday, 1–3:30 p.m.)
Volunteers deliver flowers and patient mail in a relaxed, cheerful, warm-hearted manner. This is a great opportunity if you are looking for patient interaction.
Gift Shop (Daytime/Evening) & The Shoppe at Mercy Health Lacks Cancer Center
Volunteers assist customers with their shopping needs, run cash register, stock shelves, assist with coffee/espresso orders and complete other responsibilities of the gift shop. This position is for those friendly individuals that like to interact with people.
Providing a welcoming and resourceful presence as the first contact for patients, families, friends and visitors. Requires outstanding communication and ability to assist patients with personal escort or navigation throughout the Main Hospital, Mercy Health Lacks Cancer Center, Mercy Health Hauenstein Center, Mercy Health Southwest Campus, and Mercy Health East Beltline.
Guest House of Mercy Health Saint Mary’s – Sophia’s House (Daytime/Evening)
A home away from home will be provided for our patients and families that need it the most. Volunteers will help assist in many of the operations of the guest house, from concierge services, checking guests in and out, and most importantly by providing a comfortable environment.
Music Therapy at Mercy Health Lacks Cancer Center and Mercy Health Hauenstein Neurosciences (Daytime/Evening)
To provide music therapy that is conducive to a healing environment. Volunteer will play instrument in lobby area or if directed by supervisor the volunteer may visit patients on the clinical units.
Patient Advocate Liaison (PAL) (Daytime/Evening)
Volunteer role focuses on bringing something more to the patients on a unit. Volunteers will work with the staff to check-in with our guests and make the experience more comfortable. Some tasks include: delivering newspapers/books to interested patients, talking with patients who could use a visitor, delivering warm blankets, handing out beverages to visitors, and more.
Patient Transport (Daytime)
Transport patients to various areas of the hospital campus, deliver medical supplies and equipment to patient rooms, and gather wheelchairs as needed.
Personal Care Cosmetologist (Daytime/Evening)
Provides patients with complimentary cosmetology services including head shaving, wig styling, hair styling, pedicures, manicures and facials. Takes part in and offers information regarding The Look Good Feel Better Program and offers assistance in dealing with the cosmetic side effects of cancer treatment.
Personal Care Area Support (Daytime/Evening)
Volunteers will help support the staff in assisting patients and guests that come to the Personal Care Area in Mercy Health Lacks Cancer Center. Duties will include: answering phones, greeting guests, setting up appointments, and also visiting with patients while they wait for their service.
Pet Therapy (Daytime/Evening)
Handler and dog promote emotional, physical, and psychological support through the human-animal healing connection. Must have current registration through West Michigan Therapy Dogs.
Reach Out and Read (Daytime)
Volunteer at one of our Community Health Centers by reading to the children in the waiting room areas in English or Spanish. Locations include: Browning-Claytor Health Center, Clinica Santa Maria, Heartside Health Center, and Sparta Health Center.
Southwest Campus ER (Daytime/Evening)
Volunteers assist with patient discharge, making up beds, stocking rooms with supplies, answering phones and other duties based on volunteer interest and ability.
Spiritual Care (Daytime/Evening)
This volunteer requires a prayerful demeanor; ability to follow prescribed rituals related to reception of Communion, general understanding of patient care protocol (e.g., isolation, special infection control measures, NPO, etc.), ability to maintain total confidentiality related to all patient care situations encountered; basic knowledge of appropriate referrals to professional chaplains.
Surgery Waiting Room (Monday–Friday, Daytime)
Volunteers assist friends and family members who use the Surgery Waiting Room while a patient is in surgery, act as liaison between the surgical staff and the family/friends, and answer phones.
Warren Reynolds Library (Daytime)
Provide assistance to oncology patients and their families through the services in Mercy Health Lacks Cancer Center’s Warren Reynolds Library. Assist with various needs in the library including light research, re-shelving materials and delivery of requested materials. Most helpful to be comfortable with computers/technology.