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Services

Pay Your Bill

Mercy Health Saint Mary's has enhanced our billing systems to offer you an easy and secure method for paying your hospital bills online. We accept Visa, MasterCard, Discover and American Express. To pay online, click here:

                                       

Para Espanol, haga clic aquí:

Please note: our online bill pay option is for hospital bills only, not primary physician care bills. To pay your primary care physician bill, click here.

Our Billing Policies 

Insured Patients

Mercy Health participates with Medicare, Medicaid, Blue Cross/Blue Shield of Michigan and many other insurance payers. It is up to you to make sure you complete any claim forms and provide your insurance carrier with any information they may need to cover your claim. If you have additional insurance information that was not available during the admitting process, or you are unsure if we participate with your carrier, please contact Mercy Health Shared Services Customer Service at 616-685-3500 or Toll Free at 866-549-9552.

Uninsured Patients

MasterCard, Visa, American Express and Discover are our accepted forms of payment. Our cashier is located near the visitor's elevator on the first floor.

If you have questions about your bill, please contact Mercy Health Shared Services Customer Service at 616-685-3500 or Toll Free at 866-549-9552.

If you are unable to pay your bill or have questions about Mercy Health Financial Assistance, click here:

Si usted no puede pagar su cuenta o si tienie preguntas sobre Mercy Health Asistencia Financiera, haga clic aquí.

Review of Care

Your insurance company or HMO/PPO may determine that you don't need to be hospitalized any longer. If you decide to stay, the additional time you spend with us may become your financial responsibility. In situations like this, one of our patient advisors can help you make the best decision for your health and financial situation. You can also reach out to one of our continued care planners at 616-685-6191 for further advice, or call Mercy Health Shared Services Customer Service at 616-685-3500 or Toll Free at 866-549-9552.

Other Bills

While you are with us, there are other services you may use that aren't a part of Mercy Health Saint Mary's. They include:

  • Advantage Health/Saint Mary's Medical Group (Mercy Health Physician Partners) 616-685-8500

  • Emergency Care Center, Gottlieb Financial Services: 800-968-6866 (Ask to speak with the Grand River Emergency Medical Group Account Rep)

  • AMR Ambulance: 616-459-8228

  • Kent Radiology: 800-336-9914

  • Anesthesia Services: 800-222-1442