State-of-the-Art Emergency and Trauma Centers

Wege Emergency and Trauma Center

Located in the Mercy Health Hauenstein Neuroscience Center, our Wege Emergency and Trauma Center is designed to provide you and your loved ones with expert service that is fast, convenient and supportive. We've streamlined the traditional emergency room process — most patients are immediately taken back for treatment. Our trauma services staff is verified by the American College of Surgeons and our core emergency staff is made up of board-certified Emergency Medicine Physicians –– giving you access to some of the most capable, caring physicians in the area.

We understand that an emergency room trip can be stressful, so we work to make sure you and your loved ones are as comfortable as possible while you're here. Each of our patient emergency rooms is private and comes equipped with a flat-screen TV, allowing you to get the care you need while enjoying some of the comforts of home. Our waiting area features a children's lounge with an interactive game system and a dedicated family space so everyone can breathe easy until it's time to leave.

Among our advanced features:

• Four state-of-the-art trauma bays
• 64-slice CT scanner and digital radiology
• Roof helistop for air ambulances
• Point-of-care laboratory services for common tests
• Direct access to the Critical Care Unit 

Location:
Mercy Health Saint Mary's Wege Emergency and Trauma Center
200 Jefferson Street SE
Grand Rapids, MI 49503 Map & Directions
Phone: 616-685-6000
Hours: Open 24 hours, 7 days a week

Click here to view a photo tour of our Wege Emergency and Trauma Center.

Emergency Center Located at the Southwest Campus

As of February 1, 2013, the Urgent Care at the Mercy Health Southwest Campus is now a 24/7 ER. The Southwest ER is open 24 hours a day, 365 days a year. It is staffed by board-certified emergency medicine physicians and offers complete emergency services*, as well as advanced diagnostic technology.

Why switch to an emergency department?
To increase access to emergency care and the types of treatments offered.

What sort of changes should I expect?
You now have access to comprehensive emergency care from board-certified emergency physicians.

What if I need to stay overnight?
You'll be admitted to the Mercy Health Saint Mary's campus in downtown Grand Rapids. 

Location:
Emergency Center Located at the Mercy Health Southwest Campus
2373 64th Street SW
Byron Center, MI 49315  Map & Directions
Phone: 616-685-3910
Hours: Open 24 hours, 7 days a week

*Emergency services co-pay applies

Emergency Care Guidelines

An emergency is a medical problem that could cause death or permanent injury if not treated right away. Emergencies include these types of injuries or symptoms:

• Head: Injuries resulting in loss of consciousness, headache, dizziness, cuts over one inch in length, confusion/disorientation, vomiting and obvious injury
• Nervous System: Weakness or paralysis, loss of sensation, first seizure or prolonged seizure
• Eyes: Obvious injury or chemical in the eyes, loss of or sudden alteration in vision
• Nose: Severe or uncontrolled nosebleed, foreign object in the nose
• Throat: Difficulty breathing or swallowing, any bleeding
• Chest: Any chest pain or shortness of breath
• Abdomen: Severe pain, serious blunt injury or penetrating injury, rapid bleeding from the rectum
• Genital/Urinary: Severe, sudden or recent onset of belly or pelvis pain, vaginal bleeding during pregnancy
• Back: Difficulty in walking, severe pain or any injury
• Limbs/Skin: Injury resulting in deformity, deep or long cuts, facial cut, swollen joints with injury, severe burns or allergic reaction in the mouth or throat affecting breathing or swallowing

Why you should go to the Emergency Center when you have a medical emergency:

• A specialist may be available to help if you need specialized care.
• You will be treated right away.
• The Emergency Center staff specializes in treating these types of conditions.

Emergency Warning Signs for Children

Emergency warning signs for children are different than those for adults. See a physician immediately if these symptoms occur:

• Breathing trouble
• Severe or ongoing vomiting
• Bloody stools or diarrhea
• Bleeding that doesn't stop after five minutes of direct pressure
• Extreme sleepiness or fussiness, dizziness, confusion or other changes
• Chest or stomach pain or pressure
• A stiff neck with a fever or headache
• Fever above 102 degrees that does not respond to Tylenol^®
• Seizure-type activity