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About Us

Credentials That Show Our Commitment

While awards and recognitions are nice, our greatest honor is caring for people like you — residents of the Grand Rapids area who trust us with their health. It's a responsibility we take very seriously, and one we hope you'll let us continue for years to come.

Many organizations, accreditation bodies and individuals have recognized our commitment to exceptional care:

  • Mercy Health Saint Mary's has earned The Joint Commission’s Gold Seal of Approval® for its Total Shoulder Certification by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety. The certification award recognizes Mercy Health Saint Mary's dedication to continuous compliance with The Joint Commission’s state-of-the-art standards. Mercy Health Saint Mary's is the first in the state of Michigan and only the 20th Total Shoulder Certification in the country to earn this accreditation. Learn more >
  • Our Mercy Health Hauenstein Neurosciences multidisciplinary MS Program has been officially recognized as a Partner in MS Care, the first step in becoming a Center for Comprehensive Care, through the National MS Society’s Partners in MS Care program.  This formal recognition honors the commitment of Mercy Health to providing exceptional coordinated, comprehensive MS care; and a continuing partnership with the National MS Society to address the challenges of people affected by MS. “This Partner in MS Care designation and the health system’s recent acceptance as a full center member of the Consortium for MS Centers makes Mercy Health the only MS program in the region that has achieved either of these two levels of recognition,” said Philip Gorelick, MD, medical director of Mercy Health Hauenstein Neurosciences. Learn more >
  • Mercy Health Saint Mary's made Becker's Hospital Review's Top 100 list for Patient Engagement in May 2014. The national ranking evaluated all 3,077 U.S. hospitals' engagement efforts based on an analysis of publicly available data, including readmissions, patient satisfaction and the extent to which organizations offered information and tools that help engage patients in self care. Read more about the criteria and see the full list >
  • The latest April 2014 Hospital Safety Score honored Mercy Health Saint Mary's with an “A” – its top grade in patient safety. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an independent industry watchdog. Learn more >
    Read the Mlive.com story >
  • Mercy Health Saint Mary's earned the Advanced Certification in Heart Failure (ACHF) from The Joint Commission in February 2014, becoming the first hospital in the area and only the second in the state to do so. According to The Joint Commission, this advanced certification is granted only to hospitals that provide safe, high quality of care, treatment, and services to their patients with heart failure. Learn more >
    Watch the WZZM 13 TV story >

  • Mercy Health Saint Mary's achieved Exemplar status in 2014 for its NICHE (Nurses Improving Care for Healthsystem Elders) program. NICHE is the premier designation indicating a hospital's commitment to excellence in the care of patients 65-years-and-older, and Mercy Health Saint Mary's has been a NICHE hospital since 2010. Nationally, fewer than 30 hospitals have earned this status. Learn more >
    Read the Mlive.com story >

  • Mercy Health Saint Mary's has been named as one of the 2014 America’s Best Hospitals for Patient Experience in Obstetrics by WomenCertified, Inc, home of the Women’s Choice Award. The Women’s Choice Award is a seal reserved for hospitals across America who partner with WomenCertified in its mission to support women across America. The distinction is the only award that identifies the country’s best healthcare institutions based on robust criteria that consider female patient satisfaction, clinical excellence, and what women say they want from a hospital, including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.

  • Mercy Health Saint Mary's was named to Leapfrog’s annual list of Top Hospitals at Leapfrog’s Annual Meeting on December 3, 2013. The Leapfrog Group is a national organization that measures safety, quality, and affordability. Learn more > 
    Watch the WZZM 13 TV story and read the Grand Rapids Business Journal article >

  • Mercy Health Saint Mary's earned Magnet® Designation on May 15, 2013 for Nursing excellence. Magnet Hospitals have improved patient care, safety and satisfaction; and ability to attract and retain top talent. Learn more about this important designation > 

  • Mercy Health Saint Mary’s has been named to the 2013 list of “West Michigan’s 101 Best and Brightest Companies to Work For” by the Michigan Business and Professional Association (MBPA) nine years in a row.

  • Mercy Health Saint Mary's Labor & Delivery Department was awarded the 2012 Grand Rapids Celebrated Service Award. Read more >

  • The International Board of Lactation Consultant Examiners® (IBLCE®) and International Lactation Consultant Association (ILCA) recognized our Birthing Center for excellence in lactation care in April 2012. Learn more >
  • Mercy Health Hauenstein Neurosciences has received several accreditations for leadership and innovation in Neuroscience care. Learn more >

  • The Comprehensive Breast Center at Mercy Health Lacks Cancer Center is one of only 13 breast centers in the country that have been designated as a Certified Quality Breast Cancer Center by the National Quality Measures for Breast Centers Program. We are also an American College of Radiology Breast Imaging Center of Excellence. In addition, we are endorsed by the National Accreditation Program for Breast Centers

  • Mercy Health Saint Mary's Radiology department is certified by the American College of Radiation Oncology (ACRO).

  • Mercy Health Lacks Cancer Center is accredited by the American College of Surgeons (ACS).

  • Mercy Health Lacks Cancer Center is a Tomotherapy "Center of Excellence."

  • Grand Rapids Magazine rated Mercy Health Saint Mary's café and menu number one among hospitals in Grand Rapids.

  • Mercy Health Saint Mary's antibiotic team received the Infection Control Innovation Award from American Health Consultants.

  • The New York Times highlighted Mercy Health Wege Institute for Mind, Body and Spirit for holistic care.

  • Joyce Durr, RN, BSN, from Browning Claytor Health Center, received the Dr. Lauranna Sams scholarship award from National Black Nurses Association.

  • Nurse Managers, Karen Meyerson, RN, BSN, and Kathy Wells, RN, CGRN, were selected as finalists in the national NurseWeek Excellence Awards.

  • U.S. Senator Debbie Stabenow (D., MI) selected Mercy Health Saint Mary's to host her news conference in support of the National Cancer Act of 2002.

  • The Women's Resource Center of Grand Rapids award Mercy Health Saint Mary's the 2002 Employer Recognition Award in the Progressive Workplace Strategies category.