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All Medical Services

Special Immunology Services for HIV/AIDS

Mercy Health Infectious Disease
(Formerly known as the McAuley Health Center)

310 Lafayette SE, Suite 410
Grand Rapids, MI 49503  Map & Directions

Phone: 616-685-8200 or toll free: 888-800-7010

Office Hours:
Monday–Thursday, 8:30 a.m.–5 p.m. (phone hours end at 4:30 p.m.)
Friday, 8:30 a.m.–Noon (there is a phone nurse available on a private line until 4 p.m. on Fridays for emergencies) 

Our Commitment
At Mercy Health Infectious Disease, we provide responsive, respectful, compassionate care for people who are infected and affected by HIV. We collaborate with clients, empowering them to achieve their highest level of health and personal well-being.

Our approach is to treat the whole person through a team of professionals who work together in a variety of disciplines. We strive to address the physical, mental, emotional, and spiritual needs of our clients.

On-Site HIV/AIDS Service Providers

  • Infectious Disease Specialist
  • Medical Case Managers
  • Registered Nurses
  • Nurse Practitioner
  • Clinical Pharmacist
  • Dermatologist
  • Dietitian

Our Special Immunology and Infectious Disease Care Physicians

We Provide:

  • Medical Care
  • Pharmaceutical Care
  • Medical Case Management
  • Emergency Financial Assistance
  • Transportation Assistance
  • Referrals to support services
  • HIV/AIDS Education

Medical Treatment
Infectious disease specialists and a full-time nurse practitioner provide medical treatment. Medical case managers and registered nurses work with clients to monitor health issues and to coordinate care.

Medical Case Management
Mercy Health Infectious Disease medical case managers are specialized in HIV/AIDS care and prevention. Medical case managers are the first point of contact for health questions, addressing social needs, and referral to community resources. They can assist with the application process for these services.

Pharmaceutical Care
A full-time clinical pharmacist specializing in HIV provides services including individualized patient medication and adherence counseling, management of side effects, provision of HIV and drug information, and coordination of research. The pharmacist works with physicians, registered nurses and medical case managers to provide optimal HIV therapy.

Emergency Financial Assistance
Based on available funds, assistance for uninsured and underinsured clients is evaluated to help offset the cost of prescriptions, lab fees, hospital and health center bills.
Medical case managers assist with applications for these funds.

HIV Education
Mercy Health Infectious Disease provides education about HIV/AIDS-related issues to our clients, their families and friends, and other organizations throughout the West Michigan community.

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