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Services

State-of-the-Art Emergency and Trauma Centers

Mercy Health has two locations in the Grand Rapids area to seek emergency care. We treat thousands of patients every year. To learn when to go to Urgent Care vs. an ER click here.

Mercy Health Emergency and Trauma Center
Saint Mary's Campus
200 Jefferson Street SE
Grand Rapids, MI 49503 Map & Directions
Phone: 616-685-6000
Hours: Open 24 hours, 7 days a week, 365 days a year

  

Mercy Health ER
Southwest Campus
2373 64th Street SW
Byron Center, MI 49315 Map & Directions
Phone: 616-685-3910
Hours: Open 24 hours, 7 days a week, 365 days a year

Emergency and Trauma Center – Saint Mary's Campus

Located on the Saint Mary's campus in downtown Grand Rapids, our Emergency and Trauma Center is designed to provide you and your loved ones with expert medical treatment that is fast, convenient and supportive. We've streamlined the traditional emergency room process to provide you more timely care. Our trauma services staff is verified by the American College of Surgeons and our core emergency staff is made up of board-certified Emergency Medicine Physicians –– giving you access to some of the most capable, caring physicians in the area.

We work hard to make sure you and your loved ones are as comfortable as possible while you're here. Each of our patient emergency rooms is private and comes equipped with a flat-screen TV, allowing you to get the care you need while enjoying some of the comforts of home. Our waiting area features a children's lounge with an interactive game system and a dedicated family space so everyone can breathe easy until it's time to leave.

Among our advanced features:

  • Four state-of-the-art trauma bays
  • 64-slice CT scanner and digital radiology
  • Roof helistop for air ambulances
  • Point-of-care laboratory services for common tests
  • Direct access to the Critical Care Unit

Click here to view a photo tour of our Emergency and Trauma Center on the Saint Mary's campus.

ER at the Southwest Campus

In early 2013, the urgent care formerly located at our Southwest Campus became a freestanding ER. The ER at Southwest is open 24 hours a day, 365 days a year. It is staffed by board-certified emergency medicine physicians and offers complete emergency services*, including advanced diagnostic technology, as well as onsite access to radiology and pharmacy services.

Like our Emergency and Trauma Center on the Saint Mary's Campus, the ER at Southwest offers private rooms each equipped with a flat-screen TV.

Why switch to an emergency department?
To increase access to emergency care and the types of treatments offered.

What sort of changes should I expect?
You now have access to comprehensive emergency care from board-certified emergency physicians.

What if I need to stay overnight?
You'll be directly admitted to Mercy Health, Saint Mary's campus in downtown Grand Rapids.

*Emergency services co-pay applies

 Common Questions About ER Care – click here.

The Vial of Life Project

The Vial of Life is a smart way to keep track of vital medical information. Mercy Health supports this safety initiative because it speaks for you when you have a medical emergency.

The Vial of Life provides critical information about you to the emergency medical team and it may save your life.

Click here for more information about the project. 

     

Vial of Life Project

We feel that the Vial of Life is
such an important program for seniors and others in need.

We are proud to offer Vial of Life decals to our community.