Mercy Health grandrapids
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Pharmacy Customer Service

Our Long Term Care (LTC) Pharmacy specializes in customer service. We provide timely, accurate and reliable service to all of our customers.

  • Mercy Health Saint Mary's creates innovative solutions so your staff has more time to care for residents

  • We customize our service to maximize your productivity

  • Our customer service liaisons make regular visits to your facility to ensure 100% customer satisfaction

  • We provide general operation in services to keep your staff up to date on the latest regulations

  • We design our dispensing systems to make your job more efficient

  • Mercy Health Saint Mary's (LTC) Pharmacy customer service staff will consistently meet your needs and exceed your expectations

  • Our customer service liaisons possess a passion for communication between the facility administrators, nurses, pharmacy, physicians, and the residents

  • Will provide or assist in staff or resident education and in services

  • Our customer service staff will strive to establish a personal involvement with your facility's staff and residents